| How does one access the new CGDP Portal? | 03/18/2015 |
| How is the Dispute process affected by this change? | 03/18/2015 |
| How many line items are displayed on each page for the various payment related screens? | 03/18/2015 |
| How will Negative amounts be handled with this new process? | 03/18/2015 |
| How will older, outstanding payments owed to Manufacturers be resolved? | 03/18/2015 |
| How will you handle payments due to companies who are no longer in business? | 03/18/2015 |
| What information is available for invoice, payments & receipts data that I can use to integrate with my ERP system? | 03/18/2015 |
| What is the purpose of the Batch Payment feature? | 03/18/2015 |
| What software is being used to initiate and manage the payment process? | 03/18/2015 |
| Which mailboxes and portals will be phased out? | 03/18/2015 |
| Will more than one person be able to fill the Administration and Payment Initiation roles? | 03/18/2015 |
| Will the Due Dates change based upon the time it takes an ACH transaction to clear? | 03/18/2015 |
| Will there be charges to CGDP program participants for this process? | 03/18/2015 |
| As a Drug Manufacturer, how do I change the point of contact for the Manufacturer Portal? | 04/22/2014 |
| As a Drug Manufacturer, if my dispute was upheld when can I expect to see an adjustment? | 04/22/2014 |
| As a Drug Manufacturer, what should I do if our company makes an acquisition, splits, goes out of business, or adds/removes labeler codes? | 04/22/2014 |
| As a Sponsor, what should I do if our company makes an acquisition, splits, goes out of business, or adds/removes contracts? | 04/22/2014 |
| Can you give me an overview of what the Coverage Gap Discount Program about? | 04/22/2014 |
| How are PDEs reported on the invoice? | 04/22/2014 |
| How do I go about sending a 1099 tax form? | 04/22/2014 |
| I am new to the CGDP, is there a training document that will help me to better understand the program? | 04/22/2014 |
| I submitted a dispute file and some line items rejected. Do I need to re-submit the entire file or only the line item that rejected? | 04/22/2014 |
| Is there a list of the manufacturer dispute error codes listed on the TPA website? | 04/22/2014 |
| What is the Sponsors role when a dispute has been upheld? | 04/22/2014 |
| What is the timeframe for a PDE to be submitted and reported on an invoice? | 04/22/2014 |
| Where can I find guidance on the calculations that determine the invoice amounts? | 04/22/2014 |
| As a Part D sponsor, I received a payment for this quarter but it does not belong to us. How can I refund the money back to the issuing manufacturer? | 03/20/2014 |
| As a Sponsor, how do I change the Point of Contact for the CGDP mailbox? | 03/20/2014 |
| How do I reset my CGDP mailbox password (Sponsor or Drug Manufacturer)? | 03/20/2014 |
| How do I sign up for email notifications (Sponsor or Drug Manufacturer)? | 03/20/2014 |
| I received several payments from different Drug Manufacturers but I am unable to match the money with the invoice amount, what do I do? | 03/20/2014 |
| My invoice contains an amount which is below my bank's ACH minimum transaction limit. What should I do? | 03/20/2014 |